Clik here to view.
Why Is Vonage Billing Domestic Calls At International Rates
Vonage charged J.R. $38.94 for a three-hour call transferred from Texas to Los Angeles because Vonage apparently thinks L.A. is somewhere in Algeria. After some digging, J.R. learned that if you...
View ArticleClik here to view.
Cox Sees Your Double Payment, Raises You A Double Bill
Tamera accidentally paid her $134.61 Cox Cable bill twice, but instead of refunding or acknowledging the overpayment, Cox thought it would be fun to send Tamera an extra bill for $269. If she’s lucky,...
View ArticleClik here to view.
The Federal Government Has Had Enough With Cell Phone Exclusivity
Annoyed by cell phone exclusivity deals? The federal government may agree with you. The FCC and Department of Justice are both looking into the issue, concerned about limitations on consumer choice and...
View ArticleClik here to view.
FCC Asked To Address Misleading And Confusing Billing
In August, we wrote about upcoming investigations and possible actions by the FCC on several different areas of the consumer telecommunications experience. Several consumer groups filed comments on the...
View ArticleClik here to view.
Do We Need The White Pages Anymore?
It could be the end of the line for your favorite doorstop: Verizon, the dominant phone company in New York, is asking to stop automatic delivery of the residential White Pages to doorsteps across the...
View ArticleClik here to view.
Coming Soon: Port Your Number To Google Voice For $20
Looks like soon Google Voice will let you port your own phone number over to their service for $20. Previously you had to get a new phone number if you wanted to use the low-priced PC-based calling...
View ArticleClik here to view.
Port Your Mobile Number To Google Voice Now Live
The option to port your existing cellphone number over to Google Voice is now live and direct, baby. To do it, just go to your Google Voice account, hit settings and hit “Change/Port” next to your...
View ArticleClik here to view.
Here's How Much Law Enforcement Has To Pay To Snoop On Your Calls
Back in December, a U.S. Appeals court gave the thumbs-up to telecommunications companies working with the National Security Agency to monitor phones and email. Phone companies are also apparently...
View ArticleClik here to view.
AT&T On The Hook For $40M Because It Didn’t Read Legal Documents Closely
(JeepersMedia)One might think that a company making upwards of $134 billion in a year would pay its lawyers to read everything that comes their way very closely. And yet somehow, AT&T’s legal...
View ArticleClik here to view.
Sling TV Says Comcast-Owned NBC Stations Are Blocking Its Ads
(Sling TV)There’s a rumble brewing in telecom town: Sling TV is accusing Comcast of keeping its ads off some NBC stations’ airwaves. Which is exactly what the big bad cable company in its recent...
View ArticleClik here to view.
Groups Ask FCC To Reform Set-Top Box Market, Say New Rules Could Save...
While the cable industry hasn’t fessed up to how much it makes leasing set-top boxes to their customers, in July, lawmakers crunched some numbers and found that it could be a $20 billion industry, with...
View ArticleClik here to view.
Verizon Wireless Agrees To Wipe Out Non-Profit’s $20,300 Data Bill
After the Federal Communications Commission saw a huge spike in complaints from Verizon Wireless customers reporting mysterious data overages, the carrier has apparently started offering refunds. In...
View ArticleClik here to view.
You No Longer Need A Skype Account To Use Skype
Want to call someone on Skype but don’t feel like downloading it or even signing up for a new account? Neither action is necessary now that Skype has opened up chats, voice, and video calls to guests....
View ArticleClik here to view.
Comcast CEO Loves His Company So Much, He (Maybe) Wants To Move In With It
A number of great business tycoons — like Bob Belcher and James McGill, esq. — have lived where they work, so why shouldn’t Comcast’s favorite son, CEO Brian Roberts, take up residence inside Kabletown...
View Article
